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Privacy Policy

Last updated: August 2026

Collis Consultancy ("we," "us," or "our") operates Markupmanager. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using the Service you agree to the practices described here.

1. Information We Collect

Account information: When you sign up we collect your email address and a hashed version of your password. We never store your password in plain text.

Business data from your point-of-sale system: Markupmanager connects to either Square or Clover, whichever you choose at signup. We access this data solely to generate pricing recommendations for your business.

If you connect Square, we receive read access to your order history, payment history, catalog items and prices, and merchant profile, plus write access to catalog item prices.

If you connect Clover, we receive:

  • Inventory (read): your items, item groups, categories, and current prices
  • Orders (read): your past orders, including line items, discounts, modifications, and tax rates, used to build demand forecasts
  • Merchant (read): your business name, currency, and location details
  • Inventory (write): used only to update an item's price, and only after you explicitly review and confirm that specific price change in the app. We never change a price in your catalog without that confirmation.

Usage data: We may collect information about how you interact with the Service (pages visited, features used, errors encountered) to improve the product. This data is not sold or shared with third parties.

2. How We Use Your Information

  • To provide and operate the Service, including generating price recommendations
  • To apply a price change to your POS catalog, when and only when you confirm it
  • To communicate with you about your account, updates, and support requests
  • To improve the accuracy of our demand forecasting models (using your data only within your account)
  • To comply with legal obligations

We do not sell, rent, or share your personal information or business data with third parties for marketing purposes. We do not use one merchant's data to inform another merchant's recommendations.

3. Data Storage and Security

Your data is stored on secure servers. We use industry-standard encryption in transit (TLS), and connections to our database require a verified TLS certificate. The OAuth tokens that authorize our access to your POS account are additionally encrypted at the application layer (AES-256-GCM) before being written to the database, so they cannot be read from a database dump or backup without a key held separately from the data. Access to production data is restricted to authorized personnel only. While we take reasonable precautions, no system is completely secure — you use the Service at your own risk.

4. Your POS Credentials

Your Square or Clover login credentials are never seen or stored by Markupmanager. Authorization happens on your POS provider's own secure page; we receive only the OAuth tokens it issues, which are used solely to access the data described above.

You can revoke our access at any time — from your Preferences page in Markupmanager, from your Square Developer dashboard, or by uninstalling Markupmanager from your Clover dashboard.

5. Data Retention and Deletion

We retain your account data for as long as your account is active.

If you disconnect your POS or uninstall Markupmanager (including uninstalling from the Clover App Market), we revoke and delete the stored access tokens immediately, and we stop accessing your POS account at that moment. The business data we had already synced — your catalog, orders, and the forecasts derived from them — is deleted automatically 30 days later. The 30-day window exists so that an accidental uninstall can be undone: if you reconnect within it, your history is preserved and nothing is deleted.

If you delete your account, we delete your personal information and all associated business data within 30 days, except where retention is required by law.

You may also request deletion at any time by contacting us at hello@markupmanager.com.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us at hello@markupmanager.com. We will respond within 30 days.

7. Cookies

We use session cookies to keep you logged in while you use the Service. We do not use tracking cookies or third-party advertising cookies.

8. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

10. Contact

Questions about this policy? Contact us at hello@markupmanager.com or visit our Contact page.

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