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Terms of Service

Last updated: April 2025

These Terms of Service ("Terms") govern your access to and use of Markup Manager ("Service"), operated by Collis Consultancy ("we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms.

1. Use of the Service

Markup Manager is a pricing intelligence platform designed for independent counter-service businesses. You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service to violate any applicable law or regulation
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure
  • Resell, sublicense, or otherwise commercially exploit the Service without our written consent
  • Reverse engineer or attempt to extract the source code of the Service

2. Account Registration

To use Markup Manager you must create an account with a valid email address and password. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at hello@markupmanager.com if you suspect unauthorized access.

3. Third-Party Integrations (Square)

The Service connects to your Square account to read sales, order, and catalog data. By connecting Square, you authorize Markup Manager to access the data necessary to generate pricing recommendations. We will never use your Square data for any purpose outside of providing the Service to you. You may disconnect Square at any time from your Preferences page.

4. Pricing Recommendations

Price recommendations generated by Markup Manager are based on your historical sales data and statistical models. They are provided for informational purposes only. You retain full responsibility for all pricing decisions made for your business. We make no guarantee of specific profit, revenue, or sales outcomes.

5. Subscription and Billing

Markup Manager is offered on a subscription basis. Billing terms, pricing, and cancellation policies are presented at the time of purchase. Subscription fees are non-refundable except as required by applicable law. We reserve the right to change pricing with reasonable advance notice.

6. Intellectual Property

All software, models, designs, and content provided through the Service are owned by Collis Consultancy. You retain ownership of your business data. By using the Service you grant us a limited license to process your data for the purpose of providing the Service.

7. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason with reasonable notice. You may cancel your account at any time from your account settings.

8. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that any recommendations will achieve particular business outcomes.

9. Limitation of Liability

To the maximum extent permitted by law, Collis Consultancy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including lost profits or business interruption.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

11. Contact

Questions about these Terms? Contact us at hello@markupmanager.com or visit our Contact page.

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